Making the customer happy can mean a lot more than just the cut. Making the service as streamlined and as pleasant as possible, customers are encouraged to come back. Enabling customers to join your queue whilst at the office or at home, the customer wastes less time waiting in the shop when they could be getting on with their day
Customers are able to easily find barbershops and barbers in their area and join their queue from home without having to spend time queuing in the shop. Customers can read other customer reviews as well as rate their own cuts. Customers will receive updates and notifications regarding their position in the queue and the current queue time. Customers can also communicate with their barber using the app and can view barbers’ social media pages to view their previous work and experience to make sure they choose the best barber with the shortest queue.
Customers will be happier with the service due to the reduced waiting time in the shop. Customers can join the queue and continue with their day until it is their turn. The app enables the barbershop to advertise to a wider community and grow their customer base. Barbershops will also benefit from customer reviews as positive reviews will encourage new customers to use the shop